Redline Digital LLC ("Redline Digital," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and what choices you have regarding your data.
By visiting our website, submitting a contact form, or engaging with our services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our website and services.
We collect information in two ways: information you provide to us directly, and information collected automatically when you visit our website.
Information You Provide:
- Name, business name, phone number, and email address submitted via contact or proposal forms
- Business details shared during sales calls or onboarding (service area, ad budget, current marketing setup)
- Billing and payment information processed through our secure payment providers
- Communications you send us via email, phone, or text
Information Collected Automatically:
- Browser type, device type, and operating system
- IP address and general geographic location (city/region level)
- Pages visited, time on site, and referring URL
- Click and interaction data collected via analytics tools
We do not collect sensitive personal information such as Social Security numbers, government-issued IDs, or financial account numbers directly. Payment processing is handled by third-party providers.
Information we collect is used to operate and improve our services. Specifically, we use your data to:
- Respond to inquiries and deliver proposals to prospective clients
- Onboard new clients and manage active service agreements
- Set up and manage Google Ads accounts, GMB profiles, and landing pages on your behalf
- Send service updates, reports, and performance communications
- Process billing and manage client accounts
- Improve our website, sales materials, and service delivery processes
- Comply with legal obligations
We do not use your data for any purpose unrelated to delivering and improving our services to you.
We do not sell, rent, or trade your personal information to any third party. We may share your information only in the following limited circumstances:
- Service providers: Platforms we use to deliver services on your behalf, including Google Ads, Google Business Profile, GoHighLevel (GHL), and website hosting providers. These platforms have their own privacy policies.
- Payment processors: We use third-party payment platforms to handle billing. These providers are PCI-compliant and do not give us access to full payment details.
- Legal requirements: If required by law, court order, or to protect the rights and safety of Redline Digital or others, we may disclose information as legally required.
- Business transfers: In the event Redline Digital is acquired or merged with another company, your information may be transferred as part of that transaction. You will be notified of any such change.
Our website may use cookies and similar tracking technologies to improve your experience and collect analytics data. Types of cookies we may use include:
- Essential cookies: Required for basic website functionality
- Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
- Advertising cookies: May be used to measure ad campaign performance and attribution
You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our site.
Our website may include tracking pixels or tags related to Google Ads conversion tracking. These are used solely to measure the effectiveness of advertising campaigns we run — they do not collect personally identifiable information.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Specifically:
- Active client records are retained for the duration of the service agreement plus a minimum of three (3) years
- Prospect and inquiry data is retained for up to one (1) year from last contact
- Billing records may be retained for up to seven (7) years for tax and legal compliance
You may request deletion of your personal information at any time, subject to legal retention requirements. See "Your Rights" below.
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information, subject to legal obligations
- Opt-out: Opt out of marketing communications at any time by replying STOP to any text, clicking unsubscribe in any email, or contacting us directly
- Portability: Request a portable copy of your data in a structured, machine-readable format
To exercise any of these rights, contact us at the information listed at the bottom of this page. We will respond to all verified requests within 30 days.
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. These measures include:
- Password-protected access to client systems and dashboards
- Use of reputable, security-compliant third-party platforms (Google, GoHighLevel, etc.)
- Limiting data access to team members who need it to perform their job
No data transmission over the internet is completely secure. While we do our best to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.
Our services involve the use of several third-party tools and platforms. Each of these has its own privacy policy that governs how they handle data:
- Google Ads & Google Analytics — policies.google.com/privacy
- GoHighLevel (GHL) — gohighlevel.com/privacy-policy
- Google Business Profile — Governed by Google's Privacy Policy above
We are not responsible for the privacy practices of these third-party platforms. We encourage you to review their policies directly.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the tools we use. When we do, we will update the effective date at the top of this page.
For active clients, material changes will be communicated via email. Continued use of our services following any changes constitutes your acceptance of the updated policy.
If you have questions about this Privacy Policy or want to exercise your data rights, please reach out to us: